OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
186 ratings and 131 comments received in the last 90 days.
20 April 2024
Because he did everything possible
10 April 2024
5* handover service. Made to feel special which is fantastic. As I said to Lewis during our various handovers, we've bought other cars in the past that have been more expensive than the Mini and the handover was so underwhelming.
04 April 2024
Salesman could not do more to help to locate the car.
04 April 2024
So easy to purchase the car I had seen
03 April 2024
Staff very helpful. Car arrived very quickly
28 March 2024
The whole process was very well carried out with help all the way.
13 March 2024
Every experience I had with the mini service was outstanding! Knowing that any questions I had would be answered very quickly. The people I was working with made it very easy to understand!
12 March 2024
Very helpful and informative staff, This is why we return each time to upgrade our vehicles.
11 March 2024
Friendly, patient and informative staff
30 April 2024
Great service and friendly team
30 April 2024
Satisfied
24 April 2024
Friendly staff
24 April 2024
Sam Pride dealt with me. He was very efficient, forward thinking, (made sure the correct gear box lubricant for my type was in stock and reserved it for me). Booked me in quickly as it was imperative that the gear box service was done. Was friendly
24 April 2024
Ebony was very professional and clearly explained what was going to happen and that is exactly what did happen
24 April 2024
last years visit was a complete disaster which i complained about but never had a response ????? this year's visit was as it should be good. Sam on reception was very good
22 April 2024
Excellent communication, courtesy and knowledgeable team
22 April 2024
Great customer service, kept me updated, washed the car and the price was very reasonable. Really liked the personalised video I got of the technician working on the car.
22 April 2024
Great helpful service and advice
16 April 2024
great communication, no hassle replacement of tyres required, all I had to do was drink my coffee
01 May 2024
Amazing branch. We drove 2.5hours to get to this branch as our local branch could not do the great deal we got Adam was amazing. Took his time with us