OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
167 ratings and 122 comments received in the last 90 days.
03 December 2025
Lewis Rogers was professional, knowledgeable, friendly & helpful, without being at all pushy. I hadn't bought a car before so was nervous, but he made it enjoyable & painless. He was endlessly patient & supportive throughout; a real credit to Mini
20 November 2025
Excellent. Only one suggestion: maybe a little more hand-over time would have been good, but I understand time has to be allowed to reach strict sales targets. I further understand a teach-in session will ve offered soon which would help me a lot
19 November 2025
Wonderful friendly, informative interactions with Lewis
14 November 2025
There was never any pressure to buy. The salesman was so helpful and knowledgeable
14 November 2025
Great all round!!
13 November 2025
Being able to sogn everythong online made the experience so much easier, and straight forward
12 November 2025
Every one who dealt with us were extremely kind and helpful, they explained everything to us and gave us confidence they would be there if we needed any help.
10 November 2025
Completely helpful throughout the entire process
06 November 2025
The team were very responsive and my car arrived ahead of schedule.
06 December 2025
As above
04 December 2025
No compaints at all.
02 December 2025
Attentive colleagues who kept me informed of what was happening.
02 December 2025
Helpful, knowledgeable and customer friendly service from Sam Pride and Jamie Martin
01 December 2025
Within time expectations
01 December 2025
Easy to check in erc.
30 November 2025
Your service advisor Sam Pride was most helpful, especially helping me to set up the mini app and understand it. Many thanks Sam.
26 November 2025
friendly service
26 November 2025
Good polite service from knowledgeable staff
25 November 2025
Waited over 3 hours for my car mot/service. I normally always wait as usual time is 1 1/2. My car was booked in early weeks ago.
FIND Group 1 Worthing.
Address
- Manor Retail Park, Rustington, West Sussex, BN16 3FH
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 01903 334 218
Worthing, Bognor Regis, Horsham, Chichester and Littlehampton
Address
- Manor Retail Park, Rustington, West Sussex, BN16 3FH
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 12:00
- Sun:CLOSED
Phone
- 01903 334 218
Worthing, Bognor Regis, Horsham, Chichester and Littlehampton
07 December 2025
Amazing, helpful, professional