OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
136 ratings and 101 comments received in the last 90 days.
13 August 2025
Flawless service
13 August 2025
Adam was very helpful and friendly throughout my purchase and after.
12 August 2025
From the lady on reception, to Martin in sales, with support from the wider team, Sam, Adam and Farran, the whole experience was a pleasure.
10 August 2025
Fantastic, we have been customers of Emma at Rustington since we moved down here. Nothing is too much trouble, which takes the strain out of buying, and makes it a pleasant experience.
10 August 2025
Sam Newman is an asset to work with on finding a new vehicle and finding the right desk too - thank you and ensure he is aware of this
07 August 2025
Everything went smoothly and any issues we had were promptly addressed
06 August 2025
The centre was clean the staff were brilliant. We went to several car dealers for different makes and mini far outshone all the others with their showrooms, test drive vehicles and staff. Everything was explained about the car in great detail .
04 August 2025
Excellent service privided by the sales in particular Adam Finch who saw the buying process thriugh from start to handover and beyond.
04 August 2025
Professional and approachable service
13 August 2025
Easy to book and carried out what I wanted done
11 August 2025
Fairly easy but the receptionist did not organise the valuation as I had requested when the service was done.
08 August 2025
Completely satisfied
06 August 2025
Everything was done on time and there were no problems
05 August 2025
Easily booked and trouble free taking in and collecting. Service by Chandlers is what I have come to expect.
04 August 2025
Very smooth and efficient service.
04 August 2025
The experience was so quick and so easy
03 August 2025
Everyone there was friendly and helpful.
31 July 2025
Process was clearly explained.
29 July 2025
Friendly. Efficient. Explain everything well. Personable.
13 August 2025
A good all round experience, so far. Had some compromises to make, but even so came away satisfied.