OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
182 ratings and 134 comments received in the last 90 days.
28 January 2026
We have purchased a few minis from Martin over the years and he always gives us great service
27 January 2026
An excellent experience from beginning to end. We have dealt with Sam Newman for a number of years and he has always provided a totally professional and reliable service.
21 January 2026
Emma was welcoming , knowledgeable about the vehicle , giving me time to consider options . I was kept updated through out the entire process
07 January 2026
The sales agent was very clear and knowledgeable. My only disappointment was the delivery time. We were told 2 to 3 months, it eventually turned up in 4 mths later. We asked for a loan car but were refused until the last week.
03 January 2026
Fast, efficient and friendly. Everything we would hope for and more.
01 January 2026
Top class dealer
30 December 2025
Hands on support from the sale staff all the way thru the sales process from ordering to delivery. Also very responsive to questions asked during the process both directly and via email.
28 December 2025
SAM was excellent all the way through the process keeping me informed and helping out with issues like insurance etc Credit to your company.
25 December 2025
It wasn't our local dealership but worth travelling to for the service
28 January 2026
Courteous and speedy service.
28 January 2026
Helpful, professional and friendly service
27 January 2026
The whole experience from initial booking to collecting the car was seamless, and everyone was most helpful and very professional at all times.
27 January 2026
The service was excellent.
27 January 2026
MOT just took too long with added two new tyres, one of which I had mentioned slow puncture on booking. However Sam Pride on reception is a constant, always delivers extremeley courteous service. Just need to perfect job time quotes
27 January 2026
Very satisfied with the service, very helpful staff.
26 January 2026
Polite and friendly staff who communicate clearly. The complimentary valet service always greatly appreciated.
26 January 2026
Easy to book, good service, well informed throughout & very clean when finished. Thank you
26 January 2026
Very pleased with the level of service - from the lads on the desk (Sam and Jamie who kept me informed of everything that was going on via the telephone all in a timely manner) to the service operatives.
26 January 2026
there were no unexpected or annoying extra bits to fill in and the wait was as advertised. Staff member was polite and helpful
FIND Group 1 Worthing.
Address
- Manor Retail Park, Rustington, West Sussex, BN16 3FH
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 01903 334 218
Worthing as well as surrounding areas including Bognor Regis, Horsham, Chichester and Littlehampton
Address
- Manor Retail Park, Rustington, West Sussex, BN16 3FH
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 12:00
- Sun:CLOSED
Phone
- 01903 334 218
Worthing as well as surrounding areas including Bognor Regis, Horsham, Chichester and Littlehampton
28 January 2026
Polite receptionist and a warm welcome to the mini centre. Test drive was well managed and ample time given for this. On collection of the car, advised that GardX had been included as an extra. Part exchange of car was seamless. Lewis was great!