OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
189 ratings and 126 comments received in the last 90 days.
08 April 2025
Adam was knowledgeable and extremely helpful. He kept me regularly updated on progress of my purchase. A very satisfactory experience.
02 April 2025
We have dealt with Mini Worthing over the years and have had great service from sales and the garage
02 April 2025
With this being the 2nd new vehicle purchased, we didnt feel rushed, Martin took his time to go through options and then explaining all of the functions of the new vehicle
02 April 2025
Sam Newman is great
02 April 2025
martin very good
28 March 2025
Emma was amazing, so friendly, knowledgeable and professional. The whole team are all so friendly and helpful.
28 March 2025
Car was made quickly and it very seamless In delivery
27 March 2025
EMMA AT RUSTINGTON IS SO KIND I HAD NEVER DRIVEN A AUTOMATIC BEFORE SHE WAS SO PATIENT WITH ME
24 March 2025
Everything has been really good so far.
23 April 2025
Good but a courtesy car would have been helpful or alternatively a shorter period to fix
21 April 2025
Very quick and always well done
19 April 2025
You did what you said you would do, when you said you'd do it. Can't ask any more
17 April 2025
Nothing to complain about great experience
17 April 2025
Perfectly satisfied with every aspect.
16 April 2025
Great service and keep me up to date with the car including safety check video.
16 April 2025
High standards
15 April 2025
I felt a lot of focus was on my having used independent garages due to main dealer being so expensive. The suggestion of what the problem is has been investigated already and I couldn't afford two hours labour to redo this - I took the car away.
15 April 2025
Quick and efficient.
15 April 2025
Mini were able to complete the service and parts and everyone was helpful. Annoyingly, the Aircon stopped working on the way to France which I would hope would have been identified from the diagnostics. Car was cleaned on collection which was lovely!
23 April 2025
The delivery process was clearly explained and went to plan.