OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
128 ratings and 89 comments received in the last 90 days.
19 August 2025
I was completely satisfied with the experience I received and the help that I was given to enable me to decide on this purchase. The Sales Executive, Sam Newman, was extremely professional, knowledgeable and very helpful with the sale and delivery.
13 August 2025
A good all round experience, so far. Had some compromises to make, but even so came away satisfied.
13 August 2025
Flawless service
13 August 2025
Adam was very helpful and friendly throughout my purchase and after.
12 August 2025
From the lady on reception, to Martin in sales, with support from the wider team, Sam, Adam and Farran, the whole experience was a pleasure.
10 August 2025
Fantastic, we have been customers of Emma at Rustington since we moved down here. Nothing is too much trouble, which takes the strain out of buying, and makes it a pleasant experience.
10 August 2025
Sam Newman is an asset to work with on finding a new vehicle and finding the right desk too - thank you and ensure he is aware of this
07 August 2025
Everything went smoothly and any issues we had were promptly addressed
06 August 2025
The centre was clean the staff were brilliant. We went to several car dealers for different makes and mini far outshone all the others with their showrooms, test drive vehicles and staff. Everything was explained about the car in great detail .
07 September 2025
Excellent friendly service with great engineers
06 September 2025
Grateful.
03 September 2025
Fab as always
03 September 2025
Very happy indeed. Sam was especially good, as was James
03 September 2025
As above
03 September 2025
I was not fully satisfied. Car not properly cleaned in the door frames
02 September 2025
Didn't fill up oil despite asking. So marked down
01 September 2025
Service fitted in with ours and easy to change when clash of dates occurred. Service completed timely and vehicle returned in good time.
28 August 2025
Excellent service
25 August 2025
Sam was great from the start and explained everything. The waiting area was comfortable and the service was very goid
03 September 2025
I found all staff that we met friendly and welcoming. Adam Folk was absolutely superb in all aspects of the purchase.